Call: 07500 121221

Pooltec Maintenance Ltd Privacy Policy

The privacy and security of your personal information is of paramount importance to us.

This Policy aims to clearly explain the types of information we may have collected from you, why it was collected, what we do with it and how we keep it secure.

Who we are

The words (“we” or “us”) used throughout this Policy shall mean Pooltec Maintenance Ltd.

What information do we collect about you?

We collect information about you when you contact us about our services or Products.

The data that we collect includes the following: names, addresses, telephone numbers, email addresses, and information about the goods and services that we will or have provided to you.

If you use any of our services, or provide your data to us, you expressly consent to the processing of your data by us or on our behalf. You still have the right to object to us using your data for certain purposes. Whatever you decide, we will respect your wishes.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you.

With whom we might share your information?

In order to operate our business and fulfill our obligations to you, consistent with this Privacy Policy and Data Protection Law, we may share your information with:

  • Credit reference agencies and fraud prevention agencies
  • IT companies who support our websites and internal systems
  • Operational Companies such as carriers, to assist in delivering your goods
  • Product Manufacturers and Suppliers to source specialised items at your request

We only operate with companies whose standards on the processing and security of data meet our own, therefore, you can be sure that we only share data that is necessary for them to perform their specific service to us.


We would like to send you information about products and services of ours, which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.

We may do this through email, post or social media.

You have a right, at any time, to stop us from contacting you, for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact Peter Leyden (

Tel 07500 121221

Keeping your information secure

We make every effort to keep your information secure.

We have, in place, robust access controls to our IT systems, such as firewalls, strong anti-virus and web filtering software, network segmentation and physical segmentation, user ID’s/Passwords.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For more information on our cookies contact Peter Leyden (

You can set your browser not to accept cookies, however, in a few cases some of our website features may not function as a result.

Other websites and Public Areas of our sites

Our website contains links to other websites. This privacy policy only applies to our website so when you link to other websites you should read their own privacy policies.

For how long do we keep your information?

We will retain your Personal information for as long as needed or we are permitted to, in light of the purpose for which it was obtained. Retention periods are based upon the length of time we have an ongoing relationship with you and provide services to you, when we have a legal obligation to which we are subject, or as advisable in light of our legal position (statutes of limitations, litigation or regulatory investigations).

You can request to review, correct, update, suppress, restrict or delete personal information that you have previously supplied to us by contacting us, either byemailor by writing to us using the contact details below.

We will only update personal information relative to the email address the request was received on and we may need to confirm your identity before undertaking your request.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on our web site. We encourage you to periodically review the details, as your continued use of our website represents your consent to the updated Policy.

This privacy policy was last updated on 25thMay 2018.

How to contact us

By email:

Write to: Managing Director Pooltec Maintenance Ltd 31/33 Commercial Road Poole Dorset BH14 0HUprivacy policy